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Quick fixes for the most common problems. Still stuck? Submit a request.

1 article matching “phishing” · Show all

Security/Virus

Suspicious email, or think you clicked a bad link?

  1. 1Don't panic, and don't enter any more passwords.
  2. 2Disconnect the computer from the internet (unplug the cable or turn off Wi-Fi).
  3. 3From a different device, change the password for the account you entered (start with email).
  4. 4Submit a ticket marked High (or Down if you can't work) — we'll check the machine.