Good Neighbor IT · Serving local businesses
How can we help you today?
Friendly IT support for local businesses. Search for a quick fix, or submit a request in under a minute. No account needed.
Services
What we help with
Select a service to see what's included.
Computer/Laptop
Slow, crashing or broken Windows and Mac computers, plus setting up new ones.
- Slow startup, freezing or error messages
- New computer setup and moving your files over
- Windows and Mac updates
- Hardware checks: screens, keyboards, batteries, storage
Email/Microsoft 365
Outlook, Microsoft 365 and business email that works on every device.
- Outlook not sending, receiving or syncing
- Password resets and locked accounts
- Email on phones and tablets
- Shared mailboxes, Teams and OneDrive setup
Network/Wi-Fi
Reliable internet and Wi-Fi for your office, from the modem to every desk.
- Internet down or dropping
- Weak Wi-Fi or dead spots
- Router and access point setup
- Guest Wi-Fi kept separate from business devices
Printer
Printers, copiers and scanners that print when you need them to.
- Won't print, or jobs stuck in the queue
- Adding a printer to new computers
- Scan to email or a shared folder
- Paper jams and error codes
Security/Virus
Keep viruses, scams and break-ins out, and help fast if something gets through.
- Virus and malware cleanup
- Suspicious emails or links someone clicked
- Antivirus and automatic updates
- Two-step login and stronger passwords
New User Setup
Get new employees working on day one, and lock things down when someone leaves.
- Email account and Microsoft 365 license
- Computer, printer and shared folder access
- Phone and email setup
- Removing access when an employee leaves
New Business Setup
Opening a new business or office? We set up your technology right from day one.
- Business email and Microsoft 365
- Internet, Wi-Fi and network setup
- Computers, printers and shared files
- Backups, passwords and basic security
Software
Install, update and troubleshoot the programs your business runs on.
- Installing and updating programs
- QuickBooks and line-of-business apps
- Licenses and activations
- Errors after an update
Other
Not sure where it fits? Tell us anyway — if it plugs in or logs in, we can probably help.
- Backups and file recovery
- Office moves and new equipment
- Buying advice for computers and equipment
- General tech questions
Client reviews
What clients say
5.0 average from 5 reviews
★★★★★
“The technical issue was resolved within minutes . Fast and reliable!”
★★★★★
“Great Job. Quick and Professional.”
★★★★★
“This was the fastest and best service I’ve ever received, 5 stars”
★★★★★
“Fast and definitely efficient. Thank you for resolving my issues in a timely fashion l definitely recommend”
★★★★★
“My Wi-Fi went out, and even after unplugging it and attempting to reset it, I still couldn’t get it working. I was unable to get any work done, but The Good Neighbor came to the rescue! They were fast, efficient, and professional, getting my business back online in no time. Thank you so much for your help! Highly recommend!”
Reviews from real Good Neighbor IT clients, shared with their permission.
Local to you
A neighbor who can come onsite, not a call center.
Clear response times
Urgent “can't work” issues get a response within the hour.
Private ticket tracking
Each ticket gets its own secure link to follow progress.
Knowledge base
Popular help articles
Quick fixes you can try right now.
- Email/Microsoft 365Reset your Microsoft 365 / Outlook password
- Computer/LaptopForgot your Windows login password
- Network/Wi-FiRestart your Wi-Fi and internet the right way
- PrinterPrinter not printing? Try these first
- Security/VirusSuspicious email, or think you clicked a bad link?
- New User SetupSetting up a new employee (new user setup)
- New Business SetupSetting up IT for a new business or office
- OtherHow to take a screenshot for a ticket
Need a hand right now?
Submit a request and we'll get back to you fast.