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Printer

Printer not printing? Try these first

  1. 1Check the printer screen for paper jams, low toner, or an error code.
  2. 2Turn the printer off, wait 30 seconds, and turn it back on.
  3. 3On Windows: Settings → Bluetooth & devices → Printers & scanners → pick your printer → Open print queue → cancel stuck jobs.
  4. 4Make sure you picked the right printer in the print dialog (not “Microsoft Print to PDF”).
  5. 5Restart your computer and try again.

Tip: Tell us the printer model and any error code shown — a photo of the screen helps a lot.