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1 article matching “wi-fi” · Show all

Network/Wi-Fi

Restart your Wi-Fi and internet the right way

  1. 1Unplug the power from your modem (the box from your internet provider) AND your Wi-Fi router.
  2. 2Wait a full 60 seconds.
  3. 3Plug the modem back in first. Wait until its lights are solid (2–5 minutes).
  4. 4Plug the router back in and wait another 2 minutes.
  5. 5On your computer or phone, turn Wi-Fi off and back on, then reconnect.

Tip: If only one device can't connect, restart that device first. If nobody can connect after a restart, check your provider's outage page, then submit a ticket.